Shipping Policy
Last Updated: January 2025 • Silai by eva
Order Processing
All orders are processed within 1-2 business days (excluding weekends and public holidays) after receiving your order confirmation email.
You will receive another notification when your order has been dispatched along with a live tracking number.
Shipping Rates & Estimates
Free Standard Shipping is available across all serviceable pincodes in India for all prepaid and cash-on-delivery orders.
Estimated delivery timeframe across major Indian metro cities is 3 to 5 business days. For non-metro and regional locations, please allow 5 to 7 business days.
Cash on Delivery (COD)
Cash on Delivery is available across most serviceable locations in India.
Please ensure an adult is available at the delivery address with exact cash to accept the package.
Damages & Delivery Issues
If you receive your order damaged or tampered with, please immediately take photos/videos and contact our customer care team at care@silaibyeva.com within 24 hours of delivery.
Other Legal & Service Policies